Standard Operational Procedures (SOP)

Air shipments should be sent to Dhaka (DAC) only. No other airports in Bangladesh will be workable as customs clearance can presently be done at DAC airport only.

MAWB should be consigned to the following address at Dhaka :
'PRANTIK CENTRE',
4th Floor, Plot 21, Road 13,
(Coca-Cola Road), Block J,
Baridhara, Dhaka-1212,
Bangladesh.
Tel: + (88) 02 41081372, 41081373, 41081374, 41081375
Fax: + (88) 02 41081378
Attention: Import Dept.,
E-mail: info@prantikexpress.com, csd@prantikexpress.com

At least 2 sets (1 original + 1 copy) of Shippers Invoice & Packing List duly signed & sealed by the supplier must accompany the cargo. The consol pouch should contain Original HAWB and Manifest. HAWB Requirements for Air Import:
a) A separate HAWB is required for each shipment, even if the importers are sister concerns within the same group.
b) Each HAWB must contain the following information/ details:

• Shipper's and Consignee's name & addresses
• Final destination along with Routing
• Actual Freight Term
• Number of Cartons, Gross Weight, Chargeable Weight, Dimensions etc.
• Full description of goods and quantity as mentioned on the Commercial Invoice
• Shipping Marks as mentioned on the Invoice and Packing List
• List of all original documents accompanying the shipment.

c) Extra care should be taken in preparing the HAWBs. If any error is made and then corrected by handwriting or by typewriter, the correction must be authenticated with a “Correction Approved” seal and signature.
d) HAWBs must bear handwritten signature of the executing Offices/Agents on behalf of the shipper and as the carrier.
e) Original copy of the HAWB is required.
f) HAWBs may not be rated, only to be shown as “AS AGREED” or “AS ARRANGED”.
g) If the HAWB is consigned to any Bank, then it must be released only upon receipt of proper Bank Endorsement or bank release letter. Failure to comply to this requirements may cause a big problem as the supplier in such cases may not get the payments from their bank.

Dhaka (DAC) is the main International Airport in Bangladesh named as Hazrat Shahjalal International Airport (HSIA) for handling export and import cargoes by air. The main Seaport is at Chittagong (CGP). The only Inland Container Depot (ICD) is located adjacent to Kamalapur, the main Railway Station in Dhaka city. The distance between DAC & CGP is around 270 k.m., which are connected by air, rail, road and river.
All activities of Prantik are managed and directed from its Head Office located at 'PRANTIK CENTRE', Dhaka.

2. Documentary Requirements for Ocean Import Shipments into Bangladesh: All required documents must reach Prantik at least 05 working days before the arrival of shipments in Bangladesh. Consol pouch should contain OBL, HBL, Invoice, Packing List, Manifest etc. MBL should be consigned at the following address at our Chittagong Office :
PRANTIK EXPRESS LTD.
Zohura Tower, 7th Floor,
1401 Sheikh Mujib Road, Agrabad C/A,
Chattogram- 4100, Bangladesh.
Tel: +88 031 2526181, +88 031 714442
Attention: Import Dept.
E-mail: chittagong@prantikexpress.com, info@prantikexpress.com

For all ocean imports, the ultimate Consignee's name and address must be reflected on the IGM (Import General Manifest). IGM should be submitted at least 72 hours before the shipment's arrival.
Consol Pre-Alerts for Ocean Imports :
i) Pre-alert must contain the following information:

• MBL Number, Origin / Destination, Vessel details
• Shipper's and Consignee's name and address
• No. of Carton/boxes
• Weight / Volume/ Quantity
• Description of goods
• Freight Term (For collect shipment specify the currency and amount).

ii) For Ocean Imports, Pre-alert should be sent alongwith the copy of MBL, HBL, Manifest, Invoice, Packing List etc.
iii) Pre-alert can be sent through e-mail at the following: E-mail: chittagong@prantikexpress.com, info@prantikexpress.com
Attn.: Import Dept.

Air shipments should be sent to Dhaka (DAC) only. No other airports in Bangladesh will be workable as customs clearance can presently be done at DAC airport only.

MAWB should be consigned to the following address at Dhaka:
PRANTIK EXPRESS LTD.
'PRANTIK CENTRE',
4th Floor, Plot 21, Road 13,
(Coca-Cola Road), Block J,
Baridhara, Dhaka-1212,
Bangladesh.
Tel: + (88) 02 41081372, 41081373, 41081374, 41081375
Fax: + (88) 02 41081378
Attention: Import Dept., E-mail: info@prantikexpress.com, csd@prantikexpress.com

At least 2 sets (1 original + 1 copy) of Shipper's Invoice & Packing List duly signed & sealed by the supplier must accompany the cargo. The consol pouch should contain Original HAWB and Manifest.

HAWB Requirements for Air Import:
a) A separate HAWB is required for each shipment, even if the importers are sister concerns within the same group.
b) Each HAWB must contain the following information/ details:

• Shipper's and Consignee's name & addresses
• Final destination along with Routing
• Actual Freight Term
• Number of Cartons, Gross Weight, Chargeable Weight, Dimensions etc.
• Full description of goods and quantity as mentioned on the Commercial Invoice
• Shipping Marks as mentioned on the Invoice and Packing List
• List of all original documents accompanying the shipment.

c) Extra care should be taken in preparing the HAWBs. If any error is made and then corrected by handwriting or by typewriter, the correction must be authenticated with a “Correction Approved” seal and signature.
d) HAWBs must bear handwritten signature of the executing Offices/Agents on behalf of the shipper and as the carrier.
e) Original copy of the HAWB is required.
f) HAWBs may not be rated, only to be shown as “AS AGREED” or “AS ARRANGED”.
g) If the HAWB is consigned to any Bank, then it must be released only upon receipt of proper Bank Endorsement or bank release letter. Failure to comply to this requirements may cause a big problem as the supplier in such cases may not get the payments from their bank.

Consol Pre-Alerts for Air Imports:
a) Pre-alert must contain the following information:

• MAWB Number, Origin / Destination, Flight details
• Shipper's and Consignee's name and address
• No. of Carton/boxes
• Weight / Volume / Quantity
• Description of goods
• Freight Term (For collect shipment specify the currency and amount)

b) For Air Imports, Pre-alert should be sent along with the copy of MAWB, HAWB, Manifest, Invoice, Packing List etc. Pre-alert can be sent through e-mail at the following:
E-mail: info@prantikexpress.com, csd@prantikexpress.com,
Attn.: Import Dept.

a) Following Documents are required for Air Export shipments:

• Commercial Invoice (1 Original + 1 Copy)
• Packing List (1 Original + 1 Copy)
• Certificate of Origin (1 Original)
• GSP for UK shipments and REX declaration for EU shipments.
• Multiple Country Declaration (1 Original - For USA shipments)

b) The number of packages shown on the MAWB must reflect even the smallest external shipping package, not the Unit Load Devices (ULD).
c) All the cartons / packages should be correctly marked / labeled with MAWB / HAWB Numbers.

Consol Requirements for Air Export:
Consol pouch should be accompanied with cargo / MAWB. Consol pouch should contain HAWB, Manifest, Shipping Documents, Debit / Credit Note etc.

Manifest requirements For Air Export:
The description of goods on the Consol Manifest must exactly be the same, as on the HAWB. HAWB should also have the same details as in the Shipper’s Invoice.

• The number of pieces shown in the MAWB & HAWB should also be the same on the Manifest.
• Final destination of the HAWB must be reflected on the manifest.
• Consignee's name must appear on manifest under each HAWB.
• Manifest must show actual chargeable weight of the consignment.
• 5 copies of the manifest to go forward.
• All original shipping documents should be accompanied with the shipment in the consol pouch.

a) For Air Import : HAWB Collect is acceptable, but MAWB should be Prepaid.
b) For Sea Import : HBL collect is acceptable, but MBL should be Prepaid.
c) For Air Export : Both HAWB & MAWB can be Collect.
d) For Sea Export : Both HBL & MBL (or OB/L) can be Collect.

Air Freight

We transport your shipment with any of the world's major airlines to any part of the world depending on the destination of your cargo and your requirements. We offer a wide range of options to suit your budget and deadlines. Frequencies, however, are varied depending on the schedule of the airlines.
Destinations Include: All Airports, World-Wide!
Speciality Markets: Europe and North America

Sea Freight

FULL CONTAINER LOAD:
All types and sizes of containers including standard, high cube, temperature controlled, open top or flat bed.
We can position the container at shipper's door or factory for loading. Arrangements can also be made to load cargo at our facilities, utilizing our staff or your own personnel under supervision of Prantik. After container is fully loaded, we arrange to deliver the same to container yard for shipment to International Destination.
Destinations Include: All sea-ports, World-Wide!
Speciality Markets: Europe and North America

LCL Consolidation

LESS THAN CONTAINER LOAD
BOXES / BARRELS / CRATES / ETC.
Whether you are importing, exporting or involved in cross-trade, we have the infrastructure to serve your requirements with a network of convenient receiving depots, offices and representatives throughout the world. Our services are suited to clients with multiple overseas suppliers who seek the benefits of communication, co-ordination and consolidation.
Shipments ranging from Readymade Garments, general commodity or specialized cargo, we handle shipments of all size including boxes, barrels or crates which are consolidated and shipped to worldwide destinations, utilizing almost all of the world’s major shipping lines to suit the requirements of our clients.
Schedules: Weekly to most international destinations.

Warehousing and Distribution

Safety and Convenience are two main assets at our warehousing and distribution facilities. Prantik can conveniently facilitate your storage and distribution needs.

Services include storage, all modes of transportation receiving and forwarding, management reporting, returns system, inventory management and order fulfillment.
Warehouse hours: Saturday to Thursday from 8:30 am to 6:00 pm.
After office hours and weekend, services are available on request.

Customs Clearance

Our Customs Brokerage Section ensures full compliance with all customs laws and regulatory necessities to expedite the Customs Clearance process for its clients. Prantik is thus able to assist in all customs related matters, providing assistance and many other mechanisms.

Pickup and Delivery

Prantik contracted Truck Brokers to operate vehicles for servicing major cities in Bangladesh. Pick up and delivery can be arranged from within any of the cities, in a most efficient and flexible manner to enhance door-to-door service.

Packing and Crating

Packaging of cargo is an important component of the multi-modal transport. Prantik arranges packing and crating utilizing the best quality of material to ensure safety and security of cargo.

Cargo Tracking

TRACKING OF SHIPMENTS FROM ORIGIN TO DESTINATION.
Prantik's team members carefully supervise each shipment from point of origin to destination and can detail the status on each inquiry.

Door-to-Door Delivery

Clients benefit from the convenience of "one stop service" which includes Customs Clearance and delivery. Your freight is picked up from shipper’s door and delivered to customer’s door as instructed.

Documentation

Complete Digitalised Documentation Process for regular or specialized shipments including Letters of Credit.
Our staff-members are experienced and knowledgeable in all aspects of freight forwarding including Preparation of complete shipment documentation for requirements specific to Importing or Exporting Countries, enabling prompt and efficient movement of cargo.
Documentation includes requirements for either Imports or Exports, some of which are Airway Bills, Bills of Lading, Commercial Invoices, Shippers Export Documentation, Legalization of documentation and various types of Certification.

Collect Shipments

Prantik have contracts with reputable Freight Forwarders and global leaders in the freight forwarding industry throughout the world. Excellent global network facilitate us for collect shipments arrangements. We move the freight on a collect basis and release the shipment once payment is obtained at destination.

Project Management

Prantik Express provides professional services catering to any and all facets of a project cycle. We give special emphasis on every aspects of planning, implementation, monitoring and evaluation of the entire process.

Experienced Team Members

We are aware of keeping abreast with the ever-changing needs in the Freight Forwarding Industry. Our team members attend various training sessions and courses from time to time to update their knowledge and skills to function efficiently. Each of the management staff can competently expedite your freight requirements.

Online System

At Prantik, our aim is to manage the future. The accurate movement of goods depends on the movement of information. All our staff members are well aware of our networking facilities and keep up to date with all enhancements made to the system which enables us to improve our services to you and accurately keep track of goods and information. As such, information technology plays a vital role in the operation of our business.